FAQs

Customer Care & Queries

Our Customer Care team is on hand to answer any questions you may have. Contact us at support@bugatti.store and we will get back to you shortly.

Returns & Exchanges

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, the products must be returned in a new and unused state, in perfect condition, with all protective materials in place and tags and stickers attached to them (if applicable), including all accessories and documents. A return fee will be deducted from your refund which is equal to the cost incurred for delivering the purchased products to you.

Delivery Times

We aim to dispatch all orders within 24 hours. Delivery times can vary depending on UPS and the below are only estimates:

Mainland Europe - 1-2 days

United Kingdom - 1-2 days

USA - 2-3 days

Rest of World - 3-4 days

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